The original post: /r/usenet by /u/MMD86 on 2025-03-09 19:08:28.

Has anyone else been having issues contacting theCubeNet team?

I cancelled my service back in November of 2024, for which I received a confirmation email that it was cancelled, but the cancellation never went through and charged me again last month. It won’t let me initiate a new cancellation request because it says I have an existing one, and when I created a ticket to get help it said it did but the link says the ticket doesn’t exist.

I have tried emailing them, calling them, messaging them on Facebook, and even PM’ing /u/Thunder_Cube but no one is responding. I’m at the point where I just launched a dispute through PayPal to get my money back, but y’all might want to be wary.