The original post: /r/bitcoin by /u/breakingbets on 2024-04-28 02:42:36.
I deposit BTC to a Canada based crypto exchange which is named ‘Newton exchange’. It holds and reviews for around 36 hours to release the money for some reasons.
Then guess what, I requested to withdraw BTC to my another crypto wallet yesterday 2024-April-26 at 9:44am, now it is 2024-April-27 10:24pm, after over 36 hours still ‘Pending’ review status! Not even on blockchain!
There was one rep who emailed me to ask me to verify the destination withdrawal address. I replied to the rep in around 30 minutes when I received the request, but now it’s been over 24 hours since I replied, NO RESPONSE!
Then I contact their customer service via their website ‘contact us’, there is one rep reply to me shortly, but looks like the rep DO NOT know what’s going on, and asked me to reply the first rep to verify withdraw address request, so I sent to the second rep my destination withdraw address, it’s been few hours so far, NO RESPONSE again!
So if you don’t want to get the same ‘great’ experience as me, then you should really be careful before depositing your money into this Newton Crypto exchange.
I will keep replying to this thread and attach a screenshot of the process every 12 hours to let everyone know when you will finally be able to receive your crypto asset withdrawal from this Newton crypto exchange.
2024-April-28 09:51 am Update:
It’s been over 48 hours now, my withdrawal request is still the ‘Pending’ review status, it’s over what Newton promised ”Crypto transfers are usually instant but can take up to 48 hours.“Since I‘m not able to add a new screenshot in this thread, I will post a new thread to descript more details and timeline.
The new thread URL is at below:
https://www.reddit.com/r/BitcoinCA/comments/1cfa2gy/newton_crypto_exchange_holds_my_btc_withdrawal/