The original post: /r/usenet by /u/ACunit41guy on 2025-01-04 06:35:40.

I started a subscription with Easynews a few days ago but figured out I did not like it very much very quickly and promptly submitted a ticket asking if it were possible to delete my account and give me a refund. I also stated that it was ok if they could not issue a refund but still delete the account. I provided the requested info when I submitted the ticket. It has been over 24 hours and I have yet to get a reply. Is this normal or do they usually take a few days?