The original post: /r/piracy by /u/boxingdog on 2024-12-27 18:41:15.
Hey everyone,
My son’s Epic Games account was recently compromised, and he lost access to roughly $600 worth of games. I immediately contacted Epic Games Support and submitted an account recovery request with what I thought was more than enough proof to verify the ownership:
The original Email used for years (the hacker changed it)
The Visa card details used to purchase the games
Access to linked services like LEGO and Nintendo
Despite all this evidence, Epic Games Support is still claiming they’re “unable to verify” that he’s the rightful owner of the account. I’m beyond frustrated at this point.
Just a tip for everyone who has games on Epic, Steam, etc.: those are not your games, and you can lose them at any time.
At this point, I will just download pirate games in the future.