The original post: /r/web_design by /u/mgvd218 on 2024-12-20 14:38:01.

Hey everyone! So here’s the story:

7 years ago, I was working for a boutique design studio in which we designed a logo and website using your typeface Neutra Text Book. Back then, we purchased the license, but since, the studio closed and is no longer in operation and they have no access to the original license and files.

Recently, one of our clients was contacted by Font Radar requiring they provide backup of the license used, but I have not been able to contact the owners of the design studio and have no access to it whatsoever. We asked Font Radar to try to find the purchase of the license under several emails used at the time but had no luck as it was too long ago.

My question is, is there a way to ask them to close the case? The font is no longer in use in the website and will change the logo completely not to use it anymore. It’s a very small business in Ecuador that has maybe 50 visits a month and the fine they impose is too large for them to payout. We could also offer to pay for the years in use but no further from there.

Any insight is appreciated