The original post: /r/mildlyinfuriating by /u/ahhhhhmygod on 2024-12-07 15:13:39.

I got my boyfriend a nice birthday present that I need this weekend. I ordered Wednesday because it said free one day delivery. It is in stock at a Best Buy about 20 minutes from my house but since free one day delivery, why not. I waited all day yesterday so it wouldn’t be waiting for porch pirates when delivered.

Just got this update (below in comments) that on my app, none of the editing buttons work to cancel the order or change for pick up, called customer service and they can’t even refund or cancel the order to let me just go to the store and pick up. So now I have to wait this one out, go spend more money and buy one in store today on my credit card, then make sure I receive the first one I ordered and then return it.

Very unhappy with their lack of information and customer service.