The original post: /r/cryptocurrency by /u/sunk-capital on 2024-12-04 11:10:57.

I changed my phone number and I forgot my password to an account not used for more than 8 years. I am trying to reset the password but they are asking me for exact transaction information. I obviously don’t have access to information like that for an account that is 8 years old. Then the binance support told me to go to LAW ENFORCEMENT??? Is this a joke??? They want to me to actually go to the police and make a complaint or what? Why is Binance so bad? This is basically theft. I do not recommend anyone use this exchange.

Same problem with Coinbase, and they sorted it out in 10 minutes.