The original post: /r/travel by /u/Mwahaha_790 on 2024-11-11 13:16:00.

UPDATE: Their website is now displaying a 404 error. What in the world?!

I am flying out on Wednesday morning. This trip was very last minute, but the visa usually doesn’t take more than three days, according to Vietnam’s official immigration website. I applied last week Monday (on a U.S. passport), got a prompt request to include my middle name on the application, did that, and got an email this morning saying the application had been processed. Here’s the thing: to see the result, they link to a website that absolutely will not open. It’s not the same website that you use to check the status (that one still shows “processing”).

I’m not sure what to do from here. I tried calling their U.S. number last week after the three days had passed and didn’t get a human. I assume that the link is to download the visa, since it has my name in itn(maybe I’m wrong), but it won’t open in Chrome or Edge, not on laptop or mobile.

Any suggestions would be appreciated. I’ve been to Vietnam once before and don’t remember it being this difficult.