The original post: /r/travel by /u/Material-Counter-902 on 2024-11-10 21:37:41.

TLDR: eDreams charged 515 EUR service fee for tickets and airline return amount with full cancellation insurance coverage.

Thought I share my dumb experience so that somebody will learn from my mistake.

So, was searching for a round trip to Turkey and eDreams site had the best price, although only under 100 EUR cheaper than it would have been if bought directly from airline(Pegasus). Bought the tickets.

Fast forward a week and Pegasus informed me about cancellation of the return flight. Sadly, there were no good alternatives to change to too, however Pegasus was willing to cancel and refund both flights in full. Did so, only to realise, that 227 EUR of the total sum of 1578 EUR had been a eDreams service fee. Okay, fair enough. Probably lost that.

But the story does not end there. Not only does eDreams not refund the service fee, but they sent me an invoice in a sum of another 288 EUR. So this will also be deducted from any refund.

But the story does not end there either. I bought the ticket from eDreams with a full insurance, in case on a cancellation in any circumstance. Really, like paid extra 72 EUR for the cancellation insurance from eDreams.

How to spell triple scam without saying triple scam…

Of course have not received any refund yet and after this post probably will not too