The original post: /r/usenet by /u/phoenixag on 2024-11-09 15:50:27.

So recently I took advantage of the BF deal on Newshosting and bought the 15 month deal for $25.05. I wanted to stack it, but it gave an error. When I tried to stack it again, it charged me $50.10 instead of $25.05 even though the payment page said $25.05.

I contacted their support and they asked me whether I want a refund of the additional payments or for them to extend time. I said to extend time, so they told me my new renewal date was 05/08/2025, when the original renewal date after taking the BF deal after one payment was 02/08/2026. I have sent them the 3 invoices, asked them to clarify and change it but no response. Crickets. I am not sure if it’s the weekend or they are just ignoring me now. Not sure if I should open another ticket, initiate a chargeback or just wait, so any insight into this would be helpful please!

Also, I emailed Newsgroup Ninja, hoping to use their 7 day money back guarantee to cancel the plan I had recently taken. Again, crickets. Not even one response.

It’s really kind of making me super nervous around these providers.