The original post: /r/travel by /u/calebseah on 2024-10-13 02:29:41.

I want to share my experience with China Eastern Airlines.

I was flying from Seoul to Singapore with a layover in Shanghai.

Seoul to Shanghai: Departure at 8:45pm, scheduled arrival at 10:25pm Shanghai to Singapore: Departure at 11:50pm The layover was supposed to be 85 minutes.

However, the first flight from Seoul to Shanghai had a slight delay, and we ended up arriving in Shanghai at 10:50pm, leaving only 60 minutes for the layover.

I rushed towards the transit area, but unfortunately, it was too late.

The staff explained that while I might be able to make it to the boarding gate in time, my luggage would not.

As a result, we had to reschedule for another flight the next day.

They rebooked us on an SQ flight at 8am and arranged a hotel for the night, fully paid for by China Eastern.

We gathered at the hotel at 5am and took the airport transfer provided by the hotel staff back to the airport.

In the future, I’ll ensure to schedule a minimum 2-hour layover for smoother connections.