The original post: /r/mullvadvpn by /u/Worried_Voice8481 on 2024-09-14 11:51:20.

Okay, real talk.

There where just a pretty big outage, not the first and wont be the last. And I get that, we all get that, infrastructure is going to fail every once in a while.

But what really grind my gears is the total absence of transparency. There is a blog, there are social media accounts, but nowhere is there a mention, or even an indication that something is wrong, and there almost never are.

I don’t expect real time updates, but after something like this, just doing a post saying what happened and what was done to solve it feel like kind of a basic thing.

This is a company that work with privacy and needs a lot of trust to be used, and i don’t really see how anyone can keep trusting a company that wont relay stuff like this.

Sorry about the rant.