The original post: /r/usenet by /u/whitepny321654987 on 2024-09-09 17:54:44.

I just signed up today, but I can’t connect with the user/password provided. Tried to reach out to support, their ticket system is broken, and their billing phone number go to “no route to destination”

Anyone else having problems?

Their support chat seems to be non-existent.

EDIT: Chat support bubble was hidden behind my ad blocker (Adguard home)

Seems that I had some kind of corruptions in my NZBget config. Tests failed, but standard downloads worked fine.

Chat support was good once I was able to see the chat bubble.

Thundernews really should give their website some love. It’s showing blog posts from a decade ago.