The original post: /r/techsupport by /u/vellnueve2 on 2024-05-26 14:40:55.
I was playing some games on my gaming PC yesterday when my cat stepped on the power switch to the surge protector, killing it and turning it back on in the span of about 0.25s.
Since that moment the PC has refused to boot past the ASUS splash screen. I can get into the BIOS fine and it recognizes the memory and the CPU. the motherboard has no graphics but the Radeon 6900XT seems to be running fine in BIOS and attempting startup.
What happens when I try to boot is I get the post message where you can enter BIOS and then just the ASUS logo with the spinning windows loading circle that ends up never ending. It doesn’t freeze, it doesn’t go back, it just sits there spinning for over 45 minutes before I get sick of it and restart.
Attempting to get to the automatic recovery feature does not work, it tells me it is starting automatic recovery but the wheel spins just the same.
I can’t even boot it up using recovery media or a OEM Windows 11 bootable USB installation drive.
I replaced the motherboard this afternoon assuming it was the likely culprit, but the new motherboard does exactly the same thing. I have swapped out both SSDs with separate bootable SSDs with no changes. I have tried each RAM stick individually and then bought two new RAM sticks, with no changes.
At this point the only components that haven’t been replaced are the CPU, the Radeon 6900XT, and the power supply. I did pull a supernova 750 from an old system and try it and it gave me the same result. I’ve tried a different surge protector on a different outlet. suppose the CPU is the only other thing that might be bad but I figure none of this would even run without the CPU being functional.
System specs are: Asus ROG Crosshair Hero VII motherboard (replaced today with a Asus B550-Plus no change) Ryzen 9 5900X with Noctua air cooler 64GB G. Skill RAM (replaced with 16GB Corsair RAM but no change) EVGA Radeon 6900XT video card EVGA 850 Gold Plus power supply Evo 980 SSD WDD Black SSD (both SSDs were pulled and replaced with a 970 Evo with a Windows 10 install with no change) Windows 11
Any other ideas on what to try? And yeah, I’ll basically have a second computer by the time I’m done replacing parts.