LONDON, May 20 (Reuters) - Tesla is working to appease some European leasing companies after the automaker’s repeated retail price cuts tanked their fleets’ value and its slow service and expensive repairs alienated their corporate customers.

The efforts include unofficial discounts on purchases of new cars if they are in stock and efforts to address widespread service, repair and ordering complaints after years in which fleet managers and leasing firms say Tesla has ignored those problems, according to Reuters interviews with nine executives from major leasing and rental-car firms, along with about a dozen corporate fleet managers.

  • BruceTwarzen
    5•6 months ago

    I only really talk to one person who used to ve a real tesla fanboy. He pre ordered the currently new model and he would always tell me that he can’t wait for his new car, and i thought he was just lying, because the car was always just one month away from delivery. When it finally arrived, it had so many problems that he said he wouldn’t accept it like it is and the guy was basically: okay, they deliver it to the next on the list and he’s on hold again, so he just took it and let it be fixed along the way.
    First time he brought it to one of their “garages” he didn’t see the car for 3 or so month. They didn’t fix any of the cosmetic problems, and most of his problems still persist, but they changed the transmission and acted like they didn’t. Then he had a crack in the windshield, which wasn’t a tesla problem, but to get a new one they told him it takes like 6 month. He sold the car later for what ge said was a very good price, vut i find that very hard to belive, because the car had many cosmetic issues, and was also very loud, because a lot of things in the cockpit just creeked and rattled.

    • @[email protected]
      1•6 months ago

      Wow that’s an outright horror story!! If this is common I don’t see how that won’t hurt Tesla sales over time.
      Tesla probably still has a decent reputation, because they were by far the best electric cars not too many years ago. But I doubt anyone experiencing anything close to what you describe, would buy a Tesla again. It’s pretty often you hear both about the long wait even for simple repairs, but also very expensive repair cost. The creeks and rattles are also often heard complaints, latest with the Cyber Truck, which one reviewer called worse than any truck he had ever tried. Still he gave it a decent review, as being innovative and fun. Which I guess would is fine if you buy it as a toy.