• @[email protected]
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    fedilink
    256 months ago

    They could have just:

    “We’ve received customer feedback on our repair process and are reviewing how we conduct operations. We appreciate your concerns and strive to provide excellent computer products with reliable and trustworthy service.”

    Doubling down on shitty behavior is never good business.

    • @[email protected]
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      fedilink
      46 months ago

      It’s because all of their competition sucks too. I remember Steve saying something similar during the video.